The shipping industry was affected by the outage of Microsoft services
Following the Microsoft IT outage, delays and backlogs are expected throughout the air cargo industry.
Scan Global Logistics said the CrowdStrike outage "may cause bottlenecks and delays for several of our airline partners in the coming days." SGL systems are not affected by these issues."
The company also said that although the affected company, CrowdStrike, had identified and fixed the issue, "airlines and airports around the world have reported flight disruptions and cancellations." We are highly focused on avoiding any disruption to your shipment as much as possible."
Flexport said: "Although the situation is still unfolding, Flexport is not affected. Our systems are fully operational without any disruption."
"Initial reports confirm significant disruptions at multiple ports, airports, transport systems and customs systems around the world. We are actively gathering information to determine which suppliers and partners have been affected. If your shipment is affected, we will contact you directly."
Several airlines said they had been "severely" affected by the issue.
Air France-KLM Cargo said the impact was huge: "Both at Charles de Gaulle Airport and Amsterdam Airport, our operations have been severely affected."
"Emergency procedures have been initiated. Many systems are down, and even employee laptops cannot be used.
"We are taking mitigation measures to address the current situation and its future impacts.
"That means delays and even cancellations. This is a global issue related to Windows, and we don't know how long it will take to fix it.
"The measures we are taking are focused on how to deal with the most urgent shipments and how to deal with the backlogs that will arise."
Lufthansa Cargo also said it was a "very dynamic situation."
"Global air traffic is currently disrupted due to an IT failure. Lufthansa Cargo is one of many airlines affected.
"The technical outage has been largely resolved and operations at our hub are returning to normal. Many of Lufthansa Freight's global system partners are also facing serious disruptions. As a result, there may still be isolated delays or rebookings in shipments.
"The processing of Lufthansa Freight at its hubs in Frankfurt and Munich has been severely affected.
"We constantly monitor and discuss developments with our system partners with the goal of continuing to provide our customers with a stable cargo transportation solution."
American Air Cargo, one of the three major U.S. airlines reportedly affected by the disaster, said in a statement that "the technical issue impacted multiple airlines, including American Airlines." As of 5 a.m. Et, we have been able to safely resume operations."
Cargolux sent a message to customers noting that while its flights were not affected, some services were.
"Customers are kindly requested to contact us by phone or email for quotes and booking requests and we will keep you informed of any changes," the company said.
Dubai International Airport said it had resumed normal operations, but passengers noted delays on social media.
Swissport has reportedly been affected, but it is unclear where and what. The operator did not respond to the request for information; WFS and dnata also did not respond.
Some ports have also been affected. In a statement, Maersk said: "We can confirm that Maersk has also been affected by the global IT outage. These issues briefly affected some of the terminals we operate, but all were back in operation within a few hours."
Only CMA CGM said there was "no impact on our side, no impact on the whole group". Given the problems at many of the world's airports and ports, it is unlikely that CMA CGM will not suffer at least some knock-on effects.
Scan Global Logistics said the CrowdStrike outage "may cause bottlenecks and delays for several of our airline partners in the coming days." SGL systems are not affected by these issues."
The company also said that although the affected company, CrowdStrike, had identified and fixed the issue, "airlines and airports around the world have reported flight disruptions and cancellations." We are highly focused on avoiding any disruption to your shipment as much as possible."
Flexport said: "Although the situation is still unfolding, Flexport is not affected. Our systems are fully operational without any disruption."
"Initial reports confirm significant disruptions at multiple ports, airports, transport systems and customs systems around the world. We are actively gathering information to determine which suppliers and partners have been affected. If your shipment is affected, we will contact you directly."
Several airlines said they had been "severely" affected by the issue.
Air France-KLM Cargo said the impact was huge: "Both at Charles de Gaulle Airport and Amsterdam Airport, our operations have been severely affected."
"Emergency procedures have been initiated. Many systems are down, and even employee laptops cannot be used.
"We are taking mitigation measures to address the current situation and its future impacts.
"That means delays and even cancellations. This is a global issue related to Windows, and we don't know how long it will take to fix it.
"The measures we are taking are focused on how to deal with the most urgent shipments and how to deal with the backlogs that will arise."
Lufthansa Cargo also said it was a "very dynamic situation."
"Global air traffic is currently disrupted due to an IT failure. Lufthansa Cargo is one of many airlines affected.
"The technical outage has been largely resolved and operations at our hub are returning to normal. Many of Lufthansa Freight's global system partners are also facing serious disruptions. As a result, there may still be isolated delays or rebookings in shipments.
"The processing of Lufthansa Freight at its hubs in Frankfurt and Munich has been severely affected.
"We constantly monitor and discuss developments with our system partners with the goal of continuing to provide our customers with a stable cargo transportation solution."
American Air Cargo, one of the three major U.S. airlines reportedly affected by the disaster, said in a statement that "the technical issue impacted multiple airlines, including American Airlines." As of 5 a.m. Et, we have been able to safely resume operations."
Cargolux sent a message to customers noting that while its flights were not affected, some services were.
"Customers are kindly requested to contact us by phone or email for quotes and booking requests and we will keep you informed of any changes," the company said.
Dubai International Airport said it had resumed normal operations, but passengers noted delays on social media.
Swissport has reportedly been affected, but it is unclear where and what. The operator did not respond to the request for information; WFS and dnata also did not respond.
Some ports have also been affected. In a statement, Maersk said: "We can confirm that Maersk has also been affected by the global IT outage. These issues briefly affected some of the terminals we operate, but all were back in operation within a few hours."
Only CMA CGM said there was "no impact on our side, no impact on the whole group". Given the problems at many of the world's airports and ports, it is unlikely that CMA CGM will not suffer at least some knock-on effects.
